About Us

From humble beginnings to a trusted dairy ingredient distributor across Peninsular Malaysia.

Who We Are

Delivering Quality Dairy, Built on Trust Since 2001

Ritelac (M) Sdn. Bhd., formerly known as Prime Lac Supplies, is a privately held Malaysian company specializing in dairy ingredients and milk powder solutions. Established in 2001 and formally incorporated under its current name on 25 February 2021, Ritelac has grown steadily through dedication to quality, reliability, and customer satisfaction.

What began as a family-run operation delivering milk powder by van has evolved into a professionally managed distributor serving food manufacturers, bakeries, cafés, restaurants, food caterers, government-linked contracts, and beverage producers throughout Peninsular Malaysia. With our corporate headquarters and main distribution centre located in Alam Damai, Cheras, we continue to scale our operations while staying true to our roots.

Today, Ritelac is trusted for its consistent supply, hygienic handling, and dependable service—supporting both commercial clients and retail consumers through physical distribution and leading e-commerce platforms.

Our
Vision

To deliver high-quality, appetizing food and beverages in the most nourishing way.

Our
Mission

To consistently serve valued customers with premium-quality products that deliver both taste and nutrition permanently.

Our Core Value

Uncompromising Quality & Safety

We guarantee that every batch of dairy powder we trade, store, or repackage meets the highest international standards. Quality is our promise; consistency is our proof.

Reliability in Every Transaction

We build trust by delivering on time, every time. Whether sourcing globally or supplying locally, our partners know they can count on us.

Efficiency with Precision

We streamline logistics, operations, and repackaging with attention to detail—ensuring smooth, accurate, and cost-effective service across the value chain.

Integrity Across the Supply Chain

We operate with full transparency and ethical conduct, fostering long-term relationships with producers, partners, and clients built on mutual trust.

Responsible Sourcing & Sustainability

We support environmentally conscious sourcing and work toward reducing waste in our processes, packaging, and partnerships.

Collaboration Drives Success

From warehouse staff to global suppliers, we believe in teamwork, shared goals, and open communication. We grow together by working together.

Global Reach, Local Commitment

We think globally and act locally—offering world-class dairy solutions while supporting regional economies and small businesses.

Certifications

Quality and compliance are at the core of everything we do. Ritelac adheres strictly to Malaysian food safety and Halal standards to ensure our products meet market and consumer expectations.

HALAL Cert Sijil AKUAN REGISTRATION Cert FMM Cert

Milestone

2026

Present

Serving a diverse customer base across retail, food manufacturing, food service, and e-commerce platforms throughout Peninsular Malaysia

2026

2001

Established as Prime Lac Supplies, operating as a small family-run milk powder distributor

2022

Early Years

Expanded customer base across bakeries, cafés, and food service operators

2021

Rebranded and formally incorporated as Ritelac (M) Sdn. Bhd.

Our Transportation & Delivery Advantage

Ritelac operates its own dedicated transportation fleet, ensuring full control over product handling, delivery schedules, and hygiene standards. All deliveries are carried out using dairy-only vehicles, eliminating cross-contamination risks and preserving product quality from warehouse to customer.

As part of our customer-first commitment, we offer free delivery within designated coverage areas—providing added value, cost savings, and peace of mind for our partners. With centralized warehousing and reliable logistics, we deliver freshness, safety, and consistency every time.